265
people found this helpful, as of 2023
ranked #104,507 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Sensor broke after about 36 hours
Recieved and installed Tuesday and working fine, and 36 hours later in Thursday midday I recieved a notification on the app that my thermostat had thrown an error code. Checked out the Tstat and it said “Faulty Sensor”, and it would not do anything but blow the fan. The error code said that “A sensor in my thermostat had encountered an error and my thermostat needs to be replaced”. How frustrating on a hot August day! I tried to call Honeywell customer service and I hung up after about 30 mins on hold. I replaced this with my old thermostat for now. I will be returning and I already ordered a Nest to replace this.
August 2018 · Tools and Home Improvement · verified purchase