Bests & Worsts Reviews from Amazon

Interesting engineering concept for a coffee/espresso machine. It made great lattes for the first month and then lost it's ability to make a good drink at all. In fact, I believe I have unknowingly been drinking plastic for the past few weeks. At the bottom of the pot, the black plastic lining that is used for heating, near the hot froth maker, seems to have completely melted off or slowly been chipped away by heat from the froth maker (I will be making a video very soon - you can also view photos of this on the customer images). Knowing that I've been drinking plastic for the last couple of weeks is just really upsetting and scary. Cleaning didn't show me any wear and tear like this, and then I suddenly "chewed" my coffee :/. Wondering what I was chewing, I grabbed a piece of black tar like substance from my mouth, thinking it was just cooked milk or burned milk from the frother. But, it wasn't - it was straight up black plastic. I then scrubbed the bottom of the pot, and ran the machine with water only - realizing very small black pieces were lifting from the bottom as it was frothing. Very small - small enough to look like a few coffee grinds. I made a regular latte then filled it with water (the video shows the dark colored froth left over) and I could clearly see the floating black plastic. This scares me because I don't know how long I have been drinking plastic - the tiny black pieces of plastic are hard to see with milk or black coffee in the pot. When I went to dump the pot and clean it, it was very hard to tell that any plastic had even melted or chipped off at all. This just shows that this problem does not occur until the pot is in use. You won't see this while cleaning, and you especially won't see it with milk at the bottom of your pot! Smaller problems I had with this latte maker was: (1) rusting (2) the quality and quantity of coffee brewed (3) the froth itself. All the metal inside of the pot will rust quickly. The metal lining at the top of the pot, and the spinning froth maker inside of the pot. Even with proper cleaning and drying of the metal after every use, will not stop the metal from rusting. I would never leave any moisture, knowing it's metal of some sort - and yet, it still rusted. I'm not sure why. After only a few weeks, the coffee grinds you use even when following the directions, won't be entirely used. It seems the water spout doesn't spread the water evenly throughout the coffee grind holder. I tried making all the coffee grinds sit as close to the water sprout so it would be used, making a good coffee - but after brewing, there were still untouched coffee grinds in the top. You'll want a couple tablespoons of coffee grinds more than the directions to make that latte taste right. Those who are expecting real frothed milk may be sorely disappointed. The "froth" that the machine creates is not a real steamed milk that you would get in your coffee shop. The machine essentially whips milk with a "frother" until tiny bubbles are created. In conclusion, I would not recommend this product, unless you want "lattes" that look a lot better than they taste, or quick rusting and deterioration of the machine, which you won't figure out until you accidentally drink plastic.