Bests & Worsts Reviews from Amazon

I've worked in technical support for over doing everything from helping old ladies with their cables boxes to high end networking as a tier 3 network engineer with a major ISP. I would say that my technical expertise is very high. Pros: • Prints Fast • Good black and white print quality • Nice web interface where you can print, copy, and scan from Cons: • Requires a manual IP address setup and high degree of networking knowledge to keep it connected to your wireless network • No backlight • Similar models at a similar price have an automatic document feeder, go with that instead • Goes into deep sleep mode and will not wake when you send it print jobs • Minimal customization options The bottom line is that if you want this printer to print over your network, it's simply not going to do it without a manually assigning it an IP address outside if your DHCP lease range and it's not going to print unless you manually walk up to the printer and wake it up. If you don't set a manual IP address you'll have to manually reconnect back to the Wi-Fi network which takes quite a bit of time to enter in your security key even if it's just numbers, if you have alphabet characters, you'll probably spend a solid 5 minutes just typing this in. To add insult to injury, it then prints out a page telling you the network connection info once you reconnect (no option to turn this off). I'd say that during the first 2 months of owning this printer we printer far more "network information" pages than actual documents. Once we got the printer setup with a static IP we still had to deal with the fact that printing over the network or AirPrint will not wake up the printer, and there's no way to disable the printer from going to sleep, even if you set the sleep timer to 0, it still sleeps and will not wake on a network print job or AirPrint, you must manually walk to the printer and press a button, often a button press isn't even enough, you'll have to power the printer off then back on to wake it from "Deep Sleep". On top of all of this after only 6 months of ownership and less than 200 pages printed we got a dreaded "Print Unable E5" error which indicates a hardware failure. We have re-seated the drum, tried a factory reset and even left it unplugged for hours, the unit is dead. I'm not sure what printer I'm going to buy next, but it certainly will not be a Brother brand, it's about as easy to use as convenient as a tax audit.