Bests & Worsts Reviews from Amazon

I was really excited to receive this extended edition trilogy in the mail, but when it arrived I was very bummed. For one, it doesn’t come in the nice folding case like my Lord of the Rings edition came. Instead it came in a cheap paper sleeve that doesn’t feature any new art or inserts into the Blu-ray cases. Also, only one of the movies came with a digital copy. Only the 3rd one... What am I supposed to do when I’m traveling?? Just never watch the first 2 Hobbits but watch the third?! One of the cases came broken where it doesn’t snap closed on the bottom portion of the case. *sigh* This is just not what I was expecting whatsoever. I’m so confused because the 5 star reviews show people with the fold out case I was expecting and all the 1 star reviews show the paper sleeve case I received. What’s up with that???