Bests & Worsts Reviews from Amazon

A great product with terrible flaw. Well, it is fascinating how great technology and bad quality testing can result in such great and, at the same time, terrible product. Picture quality is unremarkable. Refresh rate (60HZ) when you have a Display Port and good video card is great. Size is great. Why I gave it 1 star? I bought two monitors and both have the same issue -- firmware (or mixture of hardware and software) is faulty. Once in a while (usually on a weekly basis) monitor becomes unresponsive and I have to physically go to the back of the monitor and disconnect/reconnect the power cable. Also, this unresponsiveness can happen when you connect a new video source, or when computer is going to the sleep mode. Monitor just 'hangs' - nothing can be done and the only solution is to power cycle the unit. It is painful for me because I have to walk around the table and it is hard to get there. Also, the back cover needs to be taken off to access the power connector. Is it normal? No. Would I buy this product knowing that I have to do this for many years? No. I called Dell and they told me that this is totally normal. After hours of screaming/arguing they sent me two replacements. I got them today (sent refurbished units instead). Good news? NO! Same issue! Then I checked other reviews -- many other users report the same issue- it does not wake up from the sleep! I would recommend to buy something else (considering the hefty price tag) or wait for another improved model, that has this issue fixed. Unfortunately I can't return it, it is past 30 days with Amazon.