Bests & Worsts Reviews from Amazon

Pretty much a letdown overall. My main disappointment is that it doesn't come with the ECG or the Google Assistant available! These were the two main functions I bought it for, and was advertised that it had. It can be hard to find my phone and sync at times. The sp02 feature only works with one specific clock face so it must be in use before you go to bed at night for it to work (bummer). The new charger is really good and easily used, and changing bands only takes only seconds. Fit and finish are impeccable. I was told be Fitbit's tech support that there was a 45 day return window from the "date of purchase", which was the date that you pre-ordered. I didn't actually get the watch for about a month from that date though! That means I've only got about a 15 day period in which to evaluate it then! Plus, Fitbit charges your card or account the day you place the pre-order, that sucks. Most companies charge you only when an item ships, the decent thing to do. I've found Fitbit's tech support agents are very hard to communicate with because English is apparently not their first language. I'm still debating sending my unit back depending upon how long it takes to get these advertised, but not provided, functions up and running as well as numerous little bug fixes, but I'll have to hurry! By the way, I purchased mine from Fitbit, not Amazon.