233
people found this helpful, as of 2023
ranked #127,752 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Truly horrific!... Should be removed from market.
I never thought I'd have to write a negative review of a toothpaste...I mean, you think it's a toothpaste after all from a reputable company, how bad could it really be?
Initially when I was using it, I completely freaked out looking in the mirror after rinsing my mouth and saw terrible brown stains all over my teeth. As a young woman, I didn't know what had just happened,... as my teeth went from pearly white to mottled brown in a short time. I didn't know initially where the stains came from, but I was horrified, and thought an emergency visit to the dentist was needed (as I couldn't go out of the house otherwise). I know this all sounds dramatic-- but I'm not exaggerating-- it's just that it was THAT bad. If you don't believe this... Google 'Crest Pro-Health toothpaste and stains' and see the numerous customer complaints.
For the next few days, as I continued to use the paste (not knowing what was happening), I also noticed that some slimy rubbery stuff was all over my lips and inside my mouth. I kept having to pick it out of my mouth throughout the day, and I didn't know what the heck that was. I started realizing shortly later that the white slimy/rubbery stuff was actually the insides of my cheek coming off in layers. Panicking, I told my mother about this (who is a physician). I told her I thought I might have gotten some disease in my mouth. She told me "It's the toothpaste!" She was having similar problems after using Crest Pro-Health toothpaste, which cleared up after she stopped.
Sure enough, after I stopped use of the toothpaste, the insides of my cheeks stopping coming off and there weren't any more stains. Thank goodness! I can't believe this product isn't revoked from the market entirely, and the company doesn't make amends to people who have used this product.
UPDATE (Feb 2008): I see that many people have listed this review as 'unhelpful'. I'm surprised, because I put a lot of effort into my reviews to help other people. Rather than assuming that my story is too far fetched to actually be true, why not simply do a quick google search on Crest Pro Health stains? You'll see MANY people who've had similar horror stories. Obviously not everyone has problems... many people are happy with the product. But since there are so many complaints, if you haven't tried it yet-- why not pick a product that doesn't have so many complaints? There are so many other toothpastes to choose from. Also, many other customers have written about the 'mouth-slime' skin-peeling effect on the other Crest Pro Health product page here at Amazon: Crest Pro Health Toothpaste, Clean Mint
I have nothing to gain from sharing my story, as it's not like I am the CEO of a competitor toothpaste company. I am simply giving of my own time to write this review to spare others the anxiety that I went through!
December 2007 · Health and Household