Bests & Worsts Reviews from Amazon

Update 10 November 2019: I emailed customer support exactly one week ago and received a canned reply of 'we will get back to you at our earliest convenience'. They never replied. This lack of response, to me, reflects a lack of care from the manufacturer and if they do not care about the customer how can I believe they care about the quality of the product? ==== Original Review Below ===== I was very excited to order this because I have been wanting to try an air fryer for a very long time. I opened the packaging this morning, expecting to find the advertised recipe book, but there was no book, no documentation at all - nothing. Since I have never used an air fryer, even the littlest instruction should have been included but there is nothing. I have no idea how to use this machine. I will be returning it asap since it is useless to me without instructions and it is false advertising because there is not recipe book. I am highly, highly disappointed.