145
people found this helpful, as of 2023
ranked #212,961 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Frigidaire does not back their product
Purchased this refrigerator and after 30 days of use, the alert (door ajar, temperature, etc) stopped working. Called the company and "sorry, this is not covered" , "its an out of pocket expense", "all we can do is provide you with companies in your area to service". I'm shocked after 30 days that I would get this response from the company. I see from other reviews that Frigidaire is not backing their product. I understand that this market is highly competitive and consumers want the lowest price. Providing warranty and backing product dips into profits. I thought Frigidaire was a iconic brand. Now I know.
January 2020 · Appliances