Bests & Worsts Reviews from Amazon

It was good while it lasted. Unfortunately, I didn't realize I was buying a $300 disposable coffee grinder. The plastic nozzle cover (the part the meets the the top of the glass jar has developed chips/cracks around the edges. Now the jar hangs up on it making it almost impossible to move the jar in and out. I contacted Kitchen Aid and they said so sad too bad. For want of a $2 part I will be tossing this papa-oscar-sierra. My email to kitchenaid: model: KPCG100NP1 Hello, I need a new nozzle cover (Part No.: 4176721). The edges around mine have broken off making it difficult to access the jar. The jar gets stuck on the rough edge of the nozzle cover. Any idea where I can find a replacement part? Thank you. Kitchenaid's Response: Dear Mr. M Thank you for contacting KitchenAid! I am sorry to hear you need a replacement part for your KitchenAid coffee grinder. Unfortunately, this part is not available to purchase since the appliance is a non repairable appliance. There is not another recommendation we have to locate this part. I am terribly sorry. If you have any further questions, please feel free to reply back to me, or call our KitchenAid Customer eXperience Center at 800-541-6390. Our hours are 8am to 8pm Monday-Friday (EST). Thank you for choosing KitchenAid. Sincerely, Samantha D. e-Solutions Specialist KitchenAid Customer eXperience Center