Bests & Worsts Reviews from Amazon

Joining in the chorus of reviews here warning that HP (and Amazon) have done a bait-and-switch and halved the size of the black ink cartridge while still calling it the "XL" size. In fact, I did a re-order by going to my previous order page and re-ordering from the link of the precise product I previous purchased, but instead received the new product that is half the size. What makes this even more insulting is what they basically did is take the previous not "XL" version and put the old "XL" (which was supposed to designate the extra capacity) on it. So they literally baited-and-switched. HP lost its soul a long time ago and has been a scummy company for a while now. Their printers are now cheap commodity products intentionally designed to break after a couple years. I have been through many, each with light use. I recall when one of them was "bricked" by their own software update, only a month out of warranty. I called TECH SUPPORT and got routed to a call center in India where the person didn't know enough tech to set his watch and spent the whole time trying to sell me on buying a new printer from him on the spot to replace the old one. He said I would get a deep discount because they were doing it to fix their tech problem but when I looked it up on real time online he was quoting MSRP and about $150 more than I could buy it online. When I called him out on that he hung up on me. And this was their official tech support line. I went online and was able to fix the software problem myself by reverting to an old version and the printer was fine... For another 3 months until the internal power supply failed and they wanted $250 to fix it, which was more than it cost to replace. That's HP for you. But for Amazon to facilitate this criminal operation by selling the bait-and-switch product under the same product # as the old original version makes them no better.