Bests & Worsts Reviews from Amazon

Did some research before I bought this unit. I thought it was a great TV for the price. I wish I had read some reviews before I purchased it. Got the TV and set it up, I had a little trouble but for the most part it was easy. The picture was great too. Several months later I noticed a dead spot in the upper right side of the picture. Not long after that a line developed down the whole picture. Because it was after a month I could not return to Amazon. They directed me to Vizio for the 1 year warranty. That is where the nightmare started! I called and called and they told me no problem about a replacement but we need one more thing! After 10 calls and going back to them with pictures of the unit they said they would review and call me the next morning. I called back that next afternoon and they said it was still under review? I called back 2 days later and a CS rep said looks like this claim was denied! I asked for a manager and he said that based on the pictures it had to have been something I did to the TV. I told him I have not and he said things like "A child could have thrown the remote at it and broke it" Are you kidding me? There is no damage on the set and I explained that I could not have broken the inside of the set without damage to the outside. He said no I damaged it and they could not have done anything wrong nor could it be a defect! After reading reviews I noticed they dont warranty many things at all. They have the worst customer service in the world and it is buyer be ware! I will never buy a Vizio product again. As a consumer I deserve better than they are willing to give. I would hope Amazon would consider this while selling their products.