426
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ranked #47,603 most helpful
out of 571,544,897 reviews
★☆☆☆☆
The watch crystal is very fragile and shatters easily UPDATE: BUT APPLE REPLACED WATCH.
The watch crystal is very fragile and shatters easily. A search online shows that there are many people with this problem. The watches shatter from the curved edge inward. To me, this looks like a design/materials flaw. And then you need to have apple repair it and that costs almost as much as a new apple watch. I loved my watch for the few days that I had it before the crystal shattered. BUT I WOULD NOT RECOMMEND BUYING ONE UNTIL THE CRYSTAL PROBLEM IS DEALT WITH OR UNTIL THEY ARE WILLING TO REPAIR THE CRYSTAL FREE OF CHARGE.
Update: Apple handled the problem. They picked it up via FedEx, determined that it needed to be replaced, and sent me a new watch, all within 5 days. I am VERY HAPPY WITH THE SERVICE FROM APPLE.
December 2015 · Electronics