Bests & Worsts Reviews from Amazon

I have been ordering Obaji products through Amazon for several years and have always been happy with the products. Unfortunately, I opened this container last week and found that it has a horrendous odor. I've used this particular product for 5 years so I know it's not right and will not use it. Unfortunately, I did not open it immediately and now it is several weeks past the authorized return date so I'm out nearly $100.00 I'm rethinking ordering Obagi through Amazon. Would love to hear from someone at Amazon about this!