Bests & Worsts Reviews from Amazon

** UPDATE ** 1/28/15 After contacting Amazon about my dissatisfaction, Amazon immediately refunded my money despite the fact that it was past the 30-day Prime window. I am very pleased with Amazon's performance in this matter. I also received the comment below from Viva Labs. I contacted the company by email (no response) and by phone. On the phone, the customer service representative agreed to send me a complimentary bottle to replace the one that was spoiled. I received the new 54-oz replacement bottle in the mail today and was horrified to see that it was in even worse shape than the one I had originally. All of the oil at the bottom of the jar was yellow. There were large specks of debris (not coconut fibers) in the oil, and there was white mold growing on it! I cannot believe that this is the product replacement that was sent (I tried to post additional photos of this, but was unable to do so while updating my review). At least the first one went bad after a few months of use. This one arrived spoiled! I will not be purchasing any more products from Viva Labs. They clearly have a quality control problem. ------------- ** ORIGINAL POST ** 1/6/15 I ordered t​his item ​in a bulk size knowing that coconut oil has a decent shelf life and that I would use it fairly quickly. I usually order Nutiva brand, but the price and the description of this oil were right, so I decided to give Viva Labs a try; however, this item has​ ​turned rancid within only two months of receiving it and I still have more than half of the container left. I cannot believe it has gone bad this quickly. I have stored it properly and have used a clean utensil to transfer small amounts to other containers for daily use. It has all gone bad. The oil is now in a fully liquid state, but the oil is yellow. At the bottom of the container is a filmy, cloudy, stringy yellow substance that is spreading and rising upward (not the natural look of melting/solidifying coconut oil). The oil also has an off-putting smell. I have included a few pictures of the container (some against a white wall for comparison) and have tried to capture the phenomenon I just described. I cannot use this oil for cooking since I am afraid that it is unsafe. I do not know that I would feel comfortable using this oil even on hair or skin since it apparently has mold and/or other contaminants in it. When I received this item, the "Best by" stamp was obscured but it looked to say "15 Aug." The lot number is #14227. I purchased it at the end of Oct. 2014 and it is now only the beginning of January 2015. It should have still been usable, but it absolutely is not. Since I bought it through Prime the 30-day return window has closed. I am a PhD student and throwing away this much money really hurts. I am very disappointed with the product and would not order from Viva Labs again. I will return to Nutiva since although it is more pricey, it appears to be of a much higher quality than Viva Labs.