Bests & Worsts Reviews from Amazon

This is a nice camera but it doesn't hold up. My camera was under warranty when the telescopic lens mechanism froze. The camera was completely unresponsive and useless. If you look up the performance of this camera you will notice that this is a common problem. In addition the camera is not weather-sealed and is very prone to moisture and dust damage. I sent the cameral to the Panasonic Lumix Repair Deport in McAllen, Texas. I received a call immediately back that they had received it. I waited another 6 weeks for a response. and never heard from them. I called and they said they would have to get back to me. Never heard from them. Called again, and they finally located the camera and said it was abused and that I had to pay $211 for repairs. Said I had dropped it, which I hadn't. I said that is outrageous and not right. They said either pay up or they would send it back un-repaired. So I paid up, but that I would be writing a letter to management. I still don't have my camera!! Now going on 7+ weeks!!! I am a serious amateur photographer and have owned many camera brands and types of cameras, primarily Canon and Fuji. I treat them all with with kid gloves. I love my gear. I have never had a camera fail like this. As importantly, I have never had a manufacturer FAIL to stand by their product and provide such POOR SERVICE! So my advice is to STEER CLEAR of Panasonic Lumix cameras, unless you want a really frustrating and costly experience. What I cannot understand is how a company can invest so much in building a brand, and fail to provide top quality service on the back end. UGH!!