Bests & Worsts Reviews from Amazon

I ordered a set of the full-sized white sheets. I received the white sheet set in a package that specified top and fitted full sheets and standard pillowcases. Inside, however, was a FULL top sheet, TWIN XL bottom sheet and two QUEEN pillowcases – three different sizes! All were correctly marked on their respective attached tags as the three different sizes, they just shouldn't have been packaged together as a full-sized set. I could have made do with the set if the fitted sheet was correct, but the Twin XL fitted sheet was way too small for my full-sized mattress. I contacted the seller with this information, hoping that they could sell and send me a full fitted sheet, or an inspected correct set, but what I received back was a stock message suggesting that I write a review, and not acknowledging or addressing my issue. I am not willing to gamble on exchanging and possibly receiving random sizes again. Secondly, I was disappointed that they must be washed in cold water, as hot water does a better job of killing bacteria. The sheets were soft, but that does me no good if I can’t use them or even wash them properly. I can’t get the set back in the tightly-fitting original package to return, so the seller gets the money, I am stuck with a mismatched set that will likely be donated as individual pieces, and I still need sheets. Waste of time.