Bests & Worsts Reviews from Amazon

This is the review I left on Excalibur’s website. Even though I bought it on Amazon, it’s Excalibur’s issue! After trying a smaller, cheaper dehydrator we finally pulled the trigger and bought what we thought would be the Mother of all dehydrators. We spent hours carefully cutting up meats and sweet potatoes for our dogs. We got all 9 trays completely full and hit the start button. Seemed to be okay except my spouse noticed how quiet it was, which I found odd b/c there should be some fan noise. Well that's where the problem began! The fan didn't work. When I looked in the book it talks about taking pliers to the screen...blaming shipping. The Excalibur is not well shipped, that's it's first problem. Where is the foam? It's second problem is that it's ridiculously priced to be so cheaply put together. The fan motor was burning up and the fan wasn't turning, and yes it was caught on something. That screen doesn't really move and after further investigation, one of the corners wasn't even connected!!! The fan blades started to melt! This thing would have caught on fire if I hadn't checked it and we were about to walk out the door and walk the dogs. I can't understand how you can ask such a ridiculous price for something knowing it's made so poorly that you have to have instructions in your book for how to alter it.