Bests & Worsts Reviews from Amazon

Within the first week of buying my Samsung PN51E7000 Smart TV I saw the need to pick up a wireless keyboard. Navigating around the SmartHub and apps like Netflix and YouTube where excruciatingly painful and slow using the supplied remote. So I bought this keyboard and was able to get it synced and up and running very quickly. Navigating around the TV menus and SmartHub screen was pretty easy. The trackpad mouse feature beats the hell out of moving the mouse around with the remote and browsing the internet was much easier too. The area where the keyboard fell flat on it's face though is it's integration with 3rd party apps like Netflix, YouTube, and Amazon Instant Video. One of the main reasons I picked the keyboard up was to make searching video sites like these much more easy. Unfortunately, not all SmartTV apps support the use of the external keyboard so you're still stuck keying in search terms using the onscreen keyboard using the remote control. Switching back and forth between using the Remote to do some things and the keyboard to do others is pretty ridiculous. I understand it's up to the app developers to provide support for the keyboard but it doesn't make the keyboard any less useless. Being that the keyboard supposedly can link to three separate Bluetooth devices, I was hoping I'd be able to pair it with my PS3 to at least get a little more usefulness but not such luck there either. I had a support chat with one of the Samsung reps and at first he told me that the keyboard could only be paired with Samsung TVs (Really?). After I pointed out that it was advertised as being able to "easily connect to other devices" he told he it could only be paired to bluetooth enabled STBs (Really??). I got the idea that he didn't know what we was talking about but didn't want to push the issue. I have the transcript copied if anybody familiar with pairing bluetooth devices wants a good laugh. Between not being able to pair this "Bluetooth" keyboard with any device other than a STB and the lack of support by major video content apps (Netflix, YouTube) I think I'm going to be returning the keyboard. Maybe I'll try again when more SmartTv apps support it and it can be paired with a wider range of devices.