Bests & Worsts Reviews from Amazon

So I bought these watches for my wife as a little gift because what she wanted was sold out already. I thought they were cute and for the price you can't beat it, but the minute she put it on and took 5 steps the glass from the watch fell right off. Then she checked the black one and the same thing. I emailed the company and told them, and there response was "send us a picture so we can investigate" Really like you're gonna be able to tell what's wrong or how it broke through a picture. So disgusted. I'd rather take my business elsewhere and pay a couple dollars more and get what I payed for. Thanx but NO THANX. SINCERELY YOURS. A Good Amazon Customer......