Bests & Worsts Reviews from Amazon

Spoke with a friend that has a Berkey filter and she did a simple test recommended by the manufacturer. The test is performed by putting red food dye in the top of the unit, where the filters live, fill the unit and see if the red dye is filtered out. She told me this because hers failed the test so when I got home, I tried the same thing. Mine failed as well. It was primed correctly, seeded correctly with the washer and it still does not filter the red dye. There is no way to return the product and no way to get assistance so please, DON'T WASTE YOUR MONEY!!!