Bests & Worsts Reviews from Amazon

I would not recommend this product. It is prone to hot corn kernels flying out of the machine and across the counter/room. I have read other reviews which stated the same. My experience was that kernels flew out of the machine, hitting my son on the neck and causing 2nd degree burns. I contacted Presto asking for a full refund on the product. I was offered a replacement which I was not interested in. I was then offered the amount it was currently being sold for which was approximately $7.00 less than what I paid. I could receive the full amount but only after providing proof of purchase. I was insulted at that point. To make me jump thru hoops to get an additional $7.00 after my son was injured by their product is an example of horrible customer service. Ann told me she hasn’t heard anything negative about the product or anything like this happening before. I considered that a CYA statement. Upon my filing a complaint with the Consumer Safety Product Commission I saw other similar complaints about people being burned, pics included. I would avoid this product from this company. Don’t just go by the positive reviews, read the negative ones (which Ann also wasn’t aware of???).