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373
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ranked #59,444 most helpful out of 571,544,897 reviews
★☆☆☆☆
Lasted for 4 weeks then started to flicker, support is a joke
The camera worked for about 4 weeks, then a weird flickering appeared in low light conditions. You can see it in the attached video. Two weeks ago I reached support at support.viofo.com (the dashcam producer) , sent them a few video samples with the flickering and strange horizontal stripes. After 2 weeks with a few messages went back and forth the support still does not make any sense of what the problem is. They recommended me to take HDR off (which already was), to get a faster SD card (which was already fast), to update firmware version (which I did, but nothing changed). Today I got new advice from them that in "order to be able to watch my videos I needed to use VLC or MPC, because they had no problems with watching them in those players". This is getting ridiculous! UPDATE: Support at BlackboxMyCar US (the seller), took the faulty camera for a test, confirmed that there was an issue, and sent me a replacement, all within couple days. I definitely recommend reaching out the seller first.
October 2020 · Electronics · verified purchase
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