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out of 571,544,897 reviews
★★☆☆☆
Wish I had taken the reviews more seriously. Not up to my expectations for an HP Product.
Except for when I had my very first printer in the "dinosaur days" of printers having a ribbon and computer paper was continuous paper which was perforated, I have always had HP printers. I usually purchased the multi-function printers - print, fax, scan, copy. My use of the printer is at home. I'm a school teacher, Bible class teacher, the home finance person/documents/taxes, etc., and chief user of the printer. I rarely do photographs, but do enhance my teaching lessons with clipart and appreciate a splash of color. Having said that ... this is the first HP printer that I wish I had gone with the reviews rather than my heart. I am routinely running the "clean the printheads" option to secure a clear imagine. The ink display shows that my black ink is half-full. I'm on my second or third cartridge and I purchased this printer at the end of 2016. I've owned it for a little longer than 2 months and am frustrated with it's printing/copy capability. It does scan and it does fax successfully. The problem occurs when you print, which obviously is a hindrance to successful and continual use. I find myself checking the ink levels more frequently, thinking that possibly it is low on ink. (Even though I just changed the ink and I always use HP ink.) I use more ink in cleaning the printheads than I do in actual printing! I read in the reviews that some complained of a delay between pressing PRINT and the start of the printing process. This is true. There is a delayed response time - much longer than one would expect. A few times I pressed PRINT a second time thinking that I didn't do it. Then, I got double copies. Arggh! I am frustrated and wish I had purchased the extended warranty.
March 2017 · Office Products · verified purchase