Bests & Worsts Reviews from Amazon

The little flange that grips to the nose broke. I thought, great, it has a lifetime warranty, so I will go online and order a replacement. I had registered my pair when I purchased them, so I should be able to get a replacement fairly quickly. The warranty web page has a link to file a warranty claim, but it just links back to the same page. There's a blurb at the top to call customer service for claims, but it goes to a voicemail indicating that someone with contact you in 5-7 days. It has been 13 days and I haven't heard back. I guess I will have to buy some other reading glasses until they decide to honor their warranty. The ThinOptics glasses are not worth the cheap materials, but the warranty made the price palatable; but apparently, the warranty also has little value.