Bests & Worsts Reviews from Amazon

SECOND PURCHASE REVIEW - 12-02-2021 - Big fat BUMMER! I am incredibly disappointed in my second purchase - exact same mattress - exact same thickness yet a completely different mattress and experience!? You can read below - I absolutely loved this mattress - originally purchased in 2018 - recommended it to everyone but, this one is so bad -- it is so soft I nearly sink to the bottom - at first this bed was firm yet within a month or less it was horrible -- all support gone -- like sleeping in a bowl of mashed potatoes -- LOL -- you got the visual right? It's now four months later after my second purchase and I am on Amazon tonight buying a new mattress -- so disappointed! What changed Zinus? I was a loyal customer -- and not for nothing -- the people who most recently bought their own Zinus bed due to my recommendation are having the same problems too. I long for the days when products were made well, good quality products with consistency in expectations. No matter what you purchase these days it truly is a "luck of the draw" -- unfortunately, that's it for me...no more Zinus products-- yes, I bought other Zinus products too -- but, no more -- again, so sad as I was their biggest fan! Cannot recommend any longer. BUMMER! ------------------------------------------------------------- FIRST BED REVIEWS BELOW ------------------------------------------------------------- UPDATE: 09-06-2021 - Bed is STILL a great one!! I wish those bad reviewers would have done their research -- to learn more about the mold, smell etc. read below! :) NO MOLD OR SMELL HERE - EVER! UPDATE 06-22-2020- Bed is STILL fantastic! Use it every single nigh and would still highly recommend. I actually told a friend and she bought a queen and loves it too and she has had her's for a year as well- husband and herself sleep on it nightly also! Again, highly recommend it's the BEST! :) ORIGINAL REVIEW: 2018- I researched beds like many other buyers for weeks. I read review after review, watched video after video and took a plethora of "mattress quizzes" online attempting to find the perfect mattress. I also visited stores and laid on different beds that had rave reviews; I did my homework, to say the least. It bears mentioning here; not all beds are perfect for every person that's simply not realistic. Each person's sleep needs and preferences are quite different and very personal. We have to find the mattress that's right for each of us and all things considered this process is what makes shopping for a mattress a dreaded experience for most, including me! :) I was very skeptical about this particular mattress. Price was the first concern, it's so cheap how could it be any good I thought. I was also concerned it would be another one of those memory foam mattresses that made every bone in my body ache when I got up each day. I doubted it would have the pressure relief support I needed as well. I was also very worried the mattress would have the bad odor and/or mold issues that other reviewers here on Amazon had experienced. However, I took a chance anyway. Why? Because it was so cheap and the pressure relief it "promised" I desperately wanted. I purchased the 10-inch twin mattress, box less heavy duty supporter frame, as well as the white bed skirt all from Zinus and all, provided through Amazon. I am a middle-aged woman, and while it may seem strange to drop down to a twin size bed as an adult, I simply wanted too. I was only using a twin size portion of my current king size bed anyway and it seemed to make sense. I say this so readers are aware I am not a kid using a twin size bed but, an adult. The bed arrived and I immediately opened the box - NO odor at all! So thankful! I removed the plastic from the bed, immediately put the plastic back in the box in case the plastic had off-gassing on it ( as I read to do ) and again smelled NO odor. I rolled out the bed and literally within a few minutes the bed expanded to 99% of its full size. I took the bed to the bedroom laid in on its side against a wall by a well-ventilated window and allowed it to expand and air out as instructed on other video's I watched for off-gassing. The bed never smelled, not once and expanded to its full capacity within an hour. I was elated! That night, I slept on the mattress on the floor as the box less frame was not arriving until the next day. I was amazed at how comfortable and supportive this little bed was and I slept very well! The next day the box less frame arrived and I put the entire set up together. I had high hopes that my next night's sleep would be even better and I have to say this mattress did not disappoint! I awoke with no aches, no pains and can only remember turning in my sleep once throughout the entire night. I literally woke the next morning and said aloud, "WOW! I can't remember sleeping like this since I was in my 30's!" Now, in earnest, the only alteration I made to the bed was the addition of a 2-inch egg-crate pad on the top. I simply prefer the feel of the egg-crate pads but, I think the mattress would be just as amazing without it. Also, this is a medium firmness mattress- so if you are looking for "firm" this is not it. Also, if you are looking for super soft this bed is not it. It's definitely a medium firmness which is perfect for me, personally. In fairness, I don't doubt the reviews that discussed off-gassing and odors. What I did read is that if nearly ANY bed-in-a-box is stored in a warehouse or otherwise for long periods of time there is a high chance the off-gassing becomes worse and it can and will produce mold in some cases. That being said, it's likely many of the mattresses people received in other negative reviews were stored for extended periods of time. So, it does appear to be a "buyer beware" situation regardless of which bed you buy; which stinks for sure- sometimes- literally! This is only my "opinion" after reading so much about these off-gassing bed situations. I wished this process was more regulated and I really wish these products were ALL made in the U.S.A. To this day when I open any product that says "made in China" or the like- I always wonder why on earth they can't make it here? It doesn't seem to me that producing this type of bed would not be all that costly to do it in the U.S.A. surely there's got to be a way to do this? But, that's a whole different subject. In my case the mattress was awesome, there was no odor, I have slept amazing and I am incredibly grateful I took a chance and bought this Zinus mattress as well as the frame and bed skirt, all have been a terrific purchase! I am leaving this five-star review simply because for me, it is true and I personally would highly recommend it! Hope this helps! :)