Bests & Worsts Reviews from Amazon

I have bought a number and variety of pressure cookers. We have bought several as gifts for others. This 3 quart would have been ideal for a number of things without taking up a lot of valuable space. The first thing I do with a pressure cooker is run it through the steam process to make sure everything is working properly as far as seals go, etc. The pressure relief valve on this one would not even begin to allow pressure to build properly. An examination of the components revealed that the part inside the lid was installed improperly, being at an unusual angle. After doing what I could, the steam coming out the pressure release mechanism on the top of the lid improved somewhat, but never stopped leaking a substantial amount of steam so that, although it would get to pressure, it would have to cycle much faster than other pressure cookers I have, and a "natural release" took no time at all. Notified Instantpot about the problems, and got several responses, the first one demonstrating they paid absolutely no attention to what I had stated in my initial email to them. So round and round we went, where they finally said they wanted me to take a video of it, and send them the video! I finally gave up with them, and sent it back to Amazon. I am STILL waiting for my refund, by the way...