Bests & Worsts Reviews from Amazon

I had been shopping around quite a bit for a way to transfer dozens of cherished VHS tapes to DVD. I found this product, and thought it would be a simple easy solution. Yikes! Was I wrong, big time. To begin, the installation was a gigantic pain. After consulting Ion tech support, and installing and uninstalling the software a couple of dozen times, I finally got my PC to talk to the box. OK, now we can get going! So, I loaded in some video, worked well. Then the big surprise... I wanted to edit my video using the Muvee Producer software, which the description says (twice!) is included in the package. SURPRISE!!! Muvee Producer is NOT INCLUDED with this purchase. I called up Ion to ask about this. The response was that Amazon and other dealers had the product description wrong, this software was not supported, and it didn't come with the unit. This VCR2PC device came with the most basic of editing programs, and it did basically nothing. So, after fighting the unit for a week, finally getting it installed, I discovered no editing software was included. I shopped it back yesterday. Beware!!!