141
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ranked #215,685 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Do not buy
Follow up - August 23rd, 2010:
Generac finally replaced my leaking unit. Hours of work on my part. The new unit idles quite different. On normal mode it idles significantly lower and flucuates up and down. In the economy mode, it simply idles even lower. The first unit seemed to idle normal (who knows) or high. In economy mode it flucuated up and down as stated in the manual. The electrical outlets are different. The first unit had commercial 120v outlets - one plug vertical, one horizontal. I spent $50 for a commercial extension cord. The new unit has regular (parallel) plugs. Therefore I'll need to buy an adaptor. Unbelievable. If there are any more problems I simply will pay someone who knows what they are doing (Generac's service people do not) or throw the unit out. Stay away from this unit. And stay away from Generac.
June, 2010 - Unit was defective out of box. Significant oil leak from engine even when not running. Took to 2 authorized Generac service shops. Still leaks. Leak is where 2 aluminum machine surfaces come together. Still trying to get resolution. Generac customer service fair at best. Takes considerable time to reach a human being. The unit already looks 2 years old due to the handling by the repair people and I've never used it. Generac has still not offered to replace. They "don't make the motors". A great excuse. I will contact Amazon corporate office if necessary to tell them not to sell this company's products and file in small claims court if necessary against Generac. Please consider other manufacturers' if you are looking for a small generator. I may be contacted at nfre at comcast dot net for photos of leak. Thank you.
July 2010 · Unknown · verified purchase