Bests & Worsts Reviews from Amazon

We loved this at first but after about a month of use we are having problems with the lid sealing properly. We always put the lid on the same way, according to the manual instructions, and this has now happened twice. The problem is that the lid appears to be truly sealed, but after the unit gets hot, steam starts pouring out of the top lid sealing component. When the cycle is eventually finished and we open the pot, the water inside is completely gone (and yes we are using the proper amount of water) and the bottom of the pot is all burned and brown. Today a simple batch of har boiled eggs resulted in this and an egg explosion inside the pot. We have only had it a little more than a month. The Amazon return window appears to be over and we are at a loss for what to do with this now. This is pretty much a disaster.