Bests & Worsts Reviews from Amazon

Buyers beware! Amazon's sold Oral-B Genius-X Limited is not what it says in the description(sold by Amazon, not a 3rd party). It comes with regular plastic case, not a premium charging case. It comes with the standard US charger, not the internation one as description said. No other accessories included, except spare brush. Electrical brush itself seems to be the right one though, but I didn't use it. Included user's guide shows all the accessories that supposed to be there, but they don't. This review is not about how good toothbrush is but rather about wrong advertisement. I bought it on 2020 Prime Day, October 14th, expecting to receive the premium set, ready for international travel. I have been using Oral-B electrical toothbrushes for more than 20 years and it was always a problem to power it overseas, you need a 240V to 120V transformer. Finally they did it, I thought. Not in my box. When I realized I received a different model I chatted with Amazon's support, they offered a replacement and sent it immediately, even not waiting for me to return the original box. Today I received my replacement and decided to record an unboxing video, I had a bad feelings. I was right, unfortunately - new box is exactly the same. I did some research. Looks like Oral-B Genius-X Limited is a UK model with all accessories expected. US Oral-B website doesn't have such model at all. Probably US version was created without accessories to lower the cost, but who knows? 2 open boxes go back to Amazon.