Bests & Worsts Reviews from Amazon

My original order was delivered on time, with packaging badly damaged: corners are all smashed up, and lots of wholes on edges and even the faces. after opening it up, I found several pieces, including bottom and top board are badly damaged. I called customer service, and they offered a free replacement and ask me to ship back existing one back -- I can understand the returning policy, but practically, does it worth it? Spending $$$ just to ship back already damaged furniture pieces in an already broken packaging? Anyway, got the replacement on time, which was good. The down side is, the packaging was also badly damaged upon arrival. I faced a dilemma: Go through another painful process of packing and haul the 107lb thing to UPS office? or accepting the defects and keep at least one? After some back and forth negotiation with Amazon, I kept the less defective one with a discount. After two weeks, I can finally clean up the messes left in the garage by the two broken packages. Back to the furniture itself. It's easily damaged because it's made of low grade wood (although it's solid wood), but for the price, you will probably get that type of wood anyway. With the help of a power drill and different types of drill bits, putting it together is not very painful. When everything is pieced together, it does look decent. Hope you will find my review useful.