Bests & Worsts Reviews from Amazon

When our previous bounce house became too small for our children I began researching new ones to buy for Christmas. Bounce houses are wonderful for burning off energy especially if you can set it up indoors during cold winter months. After seeing the high reviews on this website I was confident I was making the right choice in this bouncer, especially considering it carries the Little Tikes name. Unfortunately I was very wrong. When the bouncer arrived on Christmas Eve 2010, I believe I was more excited than the children. Upon opening the box I was extremely disappointed to find that the material the bouncer was made of was much, much thinner than our previous bouncer (which was also much less expensive) and the seams did not appear to be very sturdy. The material feels very similar to the material used to make a parachute, not very sturdy at all. I tried to maintain my confidence in the Little Tikes name and the prior reviews. We set the bouncer up in a room in our home that was completely empty, even removing any molding or chips or anything that might damage it from the bottom of the room. It was placed on high pile, very plush carpeting. There were usually 2 children at a time using the bouncer with the exception of one time a child was exiting as another child was entering for a total of three children actually IN the house at a time, and this only happened once. After just 5 uses (FIVE !!!!) the seam that connects the slide to the bouncer ripped open! I immediately stopped using it and contacted Little Tikes, feeling confident they would at the least send a patch to repair it if not replace it. I could not believe my ears when the representative told me that I have voided the warranty by using the product indoors and they would do nothing to fix the problem. To add insult to injury while I was on the phone with them I attempted to turn on the blower which immediately began to "short" on and off. They were still unwilling to fix the problem. I am filing a complaint with the Better Business Bureau. Spend a little extra money and buy something of better quality.