Bests & Worsts Reviews from Amazon

according to people

181
people found this helpful, as of 2023
ranked #189,489 most helpful out of 571,544,897 reviews
★☆☆☆☆
3 strikes and Epson's out
After reading all of the reviews for all-in-one devices, this seemed to be the one to get. Setup for wireless use was very easy: I had it set up on 3 pc's and one mac with no issues at all. The first unit I had developed a clog in the printer head which Epson diagnosed over the phone, after repeated attempts at cleaning, and so they had to send out a completely new unit. I received the second printer and had to go through the setup on all 4 computers again. One week later, the same issue occurred on the print head. Epson sent out a third unit: guess what........ same problem. I was impressed with Epson's customer service, but on the other hand it seemed too easy, like they know there is a problem with these units. I really wanted this thing to work, because it was very easy to setup (much easier than any HP I have owned). My other complaint is how loud the unit was, crazy loud at printing and scanning. Today I received a canon MX860 from Amazon. That unit was equally as easy to setup, but the big distinction is that the Canon has replaceable printer heads; so if it gets clogged, I don't have to send back the entire unit.
November 2009 · Office Products
the product in question
Epson WorkForce 610 Wireless Color Inkjet All-in-One Printer (C11CA50201)
3.3★ · 305 ratings, as of 2023
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