Bests & Worsts Reviews from Amazon

oh boy where to begin with this technical wonder. bottom line is for the intents and purpose of a wet vac I don't recommend this at all. as a regular dry vac there are far better options so in that regards I cannot recommend this product either. why the horrible review? well I finally got a chance to test this bad boy after the holidays and folks just skip Bissell and go straight to a rug doctor. I purchased this wet vac in hopes of not needing to lug a rug doctor from the local super market everytime I want to clean the apartment. the idea behind this sounds great and the construction looks good too. pour in some water, use the wet gun, and get your carpet/rug deep cleaned seemed like a simple order. unfortunately this machine is over engineered and doesn't do as advertise. I won't get into the marketing pro heat thing; the machine doesn't heat the water at all and you have to pour hot water into the reservoir for that effect; same as the rug doctor. the problem isn't that it doesn't lift up the gunk, in fact it does so quite well. but this poor thing is so underpowered and the vacuum passages are so narrow and small any gunk it lifts up gets stuck. there is a reason why they give you a long plastic clean out tool. you'll spend more time cleaning out this machine than you will cleaning your carpet. the dirty water reservoir is also a pain to clean out. there is a "quick" clean opening and a "final" clean opening where you unscrew the bottom and pour out the dirty content. the engineer decided to have this overly complicated plastic channel where dirty water travels through be inserted at this particular spot and seal it with an large diameter o ring. so anything "dirty" that remains can cause the o ring to not seat properly and you won't be able to screw it tightly to re-seal. also the rotating bristle area just traps any gunk that was lifted and leaves a nice pile for you to clean up as well. btw once the machine gets overwhelmed because of the clogged channels and or bristles it'll just cough up the gunk onto your clean carpet during operation. so I ended up picking up after it like a dog while using it. I thought this vacuum was supposed to do the picking up? if you have ever operated a rug doctor you'll understand the frustration. that machine is simple to operate, and simple to maintain. cleaning should not be this complicated and the machine should not take more maintenance and work than cleaning the carpet itself.