729
people found this helpful, as of 2023
ranked #18,720 most helpful
out of 571,544,897 reviews
★★☆☆☆
Works great for coffee,, hot water needs a redesign
This machine was to make both the coffee hound and the tea lover in our family happy in the morning. Only one of us is happy.. No complaints at all with the coffee maker..
The hot water dispenser has a strong bad taste that I cant get rid of with repeated vinegar or the 1 cup of lemon juice suggested by the customer service representative.. She had heard my story many times before..
The taste is similar to drinking out of a garden hose. The customer rep assured me that the insides are stainless steel and not plastic. I think there may be some quality control issues...
Even if I could get the bad taste out, the dispenser will only release 16 oz of water for the 32 oz you must put into it. This leaves 16 oz to sit until the next day to be reheated when you add 16 oz of new water.
You must always put in 32 oz to get out 16 oz. If you put in any amount less than 32 oz, the "add water" light will come on after only 6 oz drawn out..The machine will not let you take more than this out--even thought there is plenty more inside of it.
Consequently the new water put in always mixes with the old water that is both stale and bad tasting. Who wants day old water that has the taste diminished further by reheating?
I see this as a big design flaw that requires you to take the entire machine to the sink, pull the very ergonomically incorrect and difficult plug out of the bottom and manually drain it... The manual tells you to do this if the water has been in the dispenser a week or more...
There always will be water in the dispenser a week or more.. yuck..
I say back to the drawing board with this item..
Not what I expected from Cuisinart...
May 2011 · Home and Kitchen