Bests & Worsts Reviews from Amazon

It's not often that I am fooled by Amazon user review ratings, but with this bike I was. It's a shame because for the first week or so this bike performed okay. I'm 5'11" and my husband is 6'2". Neither of us come close to exceeding the max of 265 lbs. We are in shape and expect a $370 piece of exercise equipment to hold up to a normal spin bike workout. It wasn't like we were packing this thing on our bike and hiking up a mountain. We just did normal spin bike workouts... After a week the tension knob starting becoming harder to turn until it came to the point that it wouldn't turn at all. We performed maintenance on it and noticed that the bolt has an acorn nut on the end of it which in turn pushes down on the friction bad. AN ACORN NUT! That is your first red flag on build quality. Well, the acorn nut dented the backside of the first pad which made the tension bolt go off kilter and bind up. This made the bolt threads bind up and they were never the same. We weren't cranking this thing down hard. It is just a lousy threaded bolt and a lousy square nut pushing a lousy acorn nut onto a subpar friction pad. So, we replaced the pad (it comes with two--Gee, wonder why?) and were able to workout again, albeit we had to suffer through an obnoxiously hard to turn tension knob. It got to the point where we said screw it. What a defective hunk of junk. So, we worked with Amazon Customer Service and set up a return for a defective piece of equipment. Afterwards, we searched Youtube and the internet for "actual reviews" of this bike. Do your homework! I wish we had. If you are looking for this bike to be an actual piece of your daily workout and not just a clothes hanger just stop! Don't buy it! Buy something better! Don't trust the Amazon 4.5 star reviews. This bike is garbage...