Bests & Worsts Reviews from Amazon

Why I refuse to buy any LIFETIME products: I just walked in from my backyard, ticked off again by my LIFETIME 80 gallon outdoor compost tumbler I bought from Costco. It is five years old now, but I haven't been able to use it for the past three years. After two years of use the hinges on the door rusted through and broke. I contacted LIFETIME via email seeking to replace the hinges. I didn't demand free hinges, I just inquired whether I could get replacement hinges. I was willing to pay for them, provided the expense wasn't too great, even though I believed they should have lasted more than two years. I received a defiant, almost angry, reply from a LIFETIME representative (a man whose name I do not recall) stating that LIFETIME would replace the hinges this one time but would never replace any other parts, and told me to never again request parts. The response was insulting. I let it go, waited for the parts and then they arrived. THE WRONG PARTS. I never pursued it further. I bought a composter from another manufacturer and decided I would jury-rig the repair of the LIFETIME composter with parts from the hardware store. I've never gotten around to that project. But every time I place compost material in the new composter I walk by the unusable LIFETIME composter and think "What a piece of crap." Whenever I encounter anyone in BJ's or Costco looking at a LIFETIME composter, or any LIFETIME product, I take a moment to stop and tell them my story. The failure of the LIFETIME product was bad, but the response I received from the company was insulting and compounded by incompetence. If I could rate this with zero stars I would.