155
people found this helpful, as of 2023
ranked #207,385 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Worst printer I’ve ever used
Specs are great on paper: color, airprint, duplex. And the print quality is good. But I’m ready to throw it out.
We print from three different Macs and an array of iPhones and iPads. Less than half the time do we actually get a print. The rest of the time? Errors that the printer can’t be found or that it stopped responding. Sometimes no error and no print. Sometimes it sits for hours “waiting for the print job to finish.”
It’s not a wifi problem, as the same thing happens when it’s plugged directly into the network. This was meant to replace an older non-duplex HP printer that worked fine on the same network and with the same devices. Sometimes shutting it down and starting it back up again helps, sometimes not.
I’ve certainly lost my faith in HP after living with this fiasco.
March 2018 · Office Products · verified purchase