Bests & Worsts Reviews from Amazon

Acrobat 8 has never integrated with Office 2007, or worked right with my scanner, so I foolishly bought Acrobat 9 in the hope it would be an improvement. It's not. It seems Adobe simply focused on jamming more features into an already bloated and buggy application making things even worse. The office 2007 integration *still* does not work--even after spending hours trying the suggested solutions from Adobe. Beware, even for this $300 product, Adobe CHARGES for any phone support beyond basic installation help. In addition to not working with Office 2007, Acrobat 9 is slow, throws up frequent error messages, and leaves part of itself running even after you shut it down which keeps Windows from shutting down without clicking past an "Acrobat has stopped responding" message. I also had trouble with Adobe's finicky product activation. Memo to Adobe: More features are useless if the basics don't work reliably. People don't want products that take 20 minutes to install, forever to load, require hours of searching for and trying various support solutions to no avail, throw up frequent error messages, etc. Someone else needs to come along (Google are you listening?) and derail Adobe's PDF train with a simple, reliable product that's more like Acrobat used to be in the old days (say version 5). For the 3% of the PDF users who actually *need* all the extra obscure publishing features, they can still buy Adobe's buggy bloatware. The rest of us just want reliable basic PDF support that works with the current applications and standards.