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I have purchased toner for my Brother printers from an after-market company for a number of years. Frankly, their products have been very good. I purchased my third Brother All-In-One about a year ago and after the starter toner cartridges that come with the printer ran out, I purchased replacement toner cartridges from my usual after-market company as I had done with the other Brother printers I owned. About two weeks ago, at the beginning of November 2020, Brother offered updated drivers and software. After I installed the software, the printer would only recognize Brother brand toner cartridges and the nearly three-forth full carriages from the after-market toner cartridges would no longer be recognized by my Brother printer. You should note that the new Brother brand cartridges cost nearly as much as the printer did. I cannot no longer recommend Brother printers as a good choice. The fact is that most companies that manufacturer printers have similar limitations. I am learning to go digital as much as possible and I now anticipate that the Brother brand cartridges I HAD to purchase will last me for several years. Perhaps that is what Brother anticipated.
November 2020 · Office Products · verified purchase
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