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out of 571,544,897 reviews
★☆☆☆☆
DO NOT BUY!!! Water tasted horrible & metallic taste... I don't know if it is safe for me to drink! Warranty has loopholes too!
This looked like a great machine, especially after seeing all the 5 star reviews. For 1400 though, the drinking water it made tasted horrible and metallic. I have normal city tap water, I even have been drinking from a water pitcher filter for several years, yet the water from this machine tasted worse than my pitcher. For 1400 I expected more, but the filter that they claim is so "efficient" and "purifies so many liters" of water, is nothing more than a water pitcher filter. For 1400 you get a machine with a 30 dollar water pitcher filter inside! and some plates and what not to make the ph alkaline. Well I do not know if the ph was alkaline or just metallic, but I could not drink it the taste was so bad. The carbon filter inside this thing is tiny, and carbon filters only really remove chlorine and a some other chemicals in the water. I read an article online by some ecologist, he said these machines are dangerous if the water is not properly filtered, since they can concentrate chemicals and metals in the water into the alkaline drinking water stream.
For 1400 I thought these guys would have worked that out with a good filter! especially since they hype up how good the filter inside their unit is. I cut it open, and my water pitcher filter, they have the same filter material inside. So this thing is using the same filter as a 30 dollar pitcher! Its curious why the water does not taste the same, it must be something with ph, who knows!
I also read some statements in the warranty, on the very last page of the user manual, that did not make me fell comfortable. It states in the user manual, as you can see in the picture I took of it, that the warranty does not include unusual wear damage resulting from accident or unreasonable use further the warranty does not cover damages in regard to installing the water ionizer units.
The paper work also states IN BIG BOLD LETTERS SHOW IN THE ATTACHE IMAGE: that all installations should be approved by a nationally recognized P.I.P.E or other certified contractor.
I do not know what a P.I.P.E contractor is, but it seems like if I do not get a certified contractor to install my air water life water ionizer, and something breaks, they can claim the damage is not covered under "improper or unreasonable use". These clauses in the fine print of the warranty look like loopholes, easy ways for them to get out of the warranty and claim that I somehow voided the warranty?
I fell like there pulling a fast one on me, cheap filter, dubious warranty terms, back in the box and back to amazon I will send this for a refund.
August 2017 · Home and Kitchen · verified purchase