Bests & Worsts Reviews from Amazon

I am giving it one star because of the level of disappointment and cost. The features that work well are very cool, but those features are worth $30-40 at the very most, not $95 (incl. tax) I am a very tired parent that had very high hopes for this device, and I am so sad to have to write this review. Pros: -The color and sound programming are neat, but they are available on the original model. - battery and clock are good additions Cons: -The two way radio is the reason we got it, and it was so slow that it was entirely ineffective. It had a 2-4sec delay that made it so I couldn't respond to my daughter immediately or hear her immediate response, so what is the point?? My daughter got out of bed or repeated herself three or four times (eventually yelling and waking up her brother), thinking I hadn't heard her. I couldn't respond until it was too late because I was watching a loading symbol spin in a circle. -Colors were inconsistent in hue as you changed to low-brightness. My daughter picked out a color that she liked, and then when I changed the brightness so that it wouldn't keep her up all night, the color would change. It was impossible to keep a stable color and change brightness. -Another problem with the monitor function: if you are using the sound machine function at the same time, you can't hear anything through the monitor because it does not filter out the sound machine sound. So, the white noise was deafening through the monitor and I could barely understand my daughter. Cheap baby monitors know how to tune out white noise. I have a feeling this product was released before it was ready. It could be amazing if they fix some major glitches. Update: we still use this 1 year later, because my daughter got attached to it and we decided not to return. I have reached out to Hatch+ support a couple of times to see if these issues can be improved/fixed, but I have gotten very unhelpful answers that completed miss the point (e.g., did you try turning if off and back on? Did you turn down the sound machine and see if you can hear better?). My recommendation 1 year later: buy your kid a cheaper nightlight so they get attached to that and not a $95 one that doesn't perform the advertised functions well.