Bests & Worsts Reviews from Amazon

The GOOD news is that this is a powerful sucking machine! The BAD news is that its manufacturer and their service sucks a whole lot more! So, I actually purchased two of these QuickFlip 16V vacuums. I bought one for myself November 2017 (about seven months ago) and another for my parents in March 2018 (only THREE months ago). So to be prepared, I always want to have at least one extra filter on-hand for emergencies. There's two parts to the filter system, a cloth-type inner filter that lines the second piece, a plastic cup with airholes. No problems with the plastic part ... So my original research said that this model (BD30025) used F-101 filters, OK cool. So in shopping around, I see that they no longer make the F-101 filters but they state that the F-4 filters PLUS an adaptor will work. Ok, not as cool but I figure they created an issue but then solved it with an alternative. Little did I know that while you can find the F-4 cloth-like filters everywhere, none of them come with the adapter AND there is no way to order the adapters as they show "out of stock" or "unavailable" at every store and online retailer. So, while I don't mind washing out the cloth filter between uses, I DO mind that you eventually can't tell that they started out as white. So you've got a sucker that sucks, of sorts. As a last ditch effort, I actually CALL Dirt Devil (or Royal Appliance, the manufacturer) and hope that they'll maybe have at least one or two lying around somewhere, right? I mean, maximum seven month window between first purchase and today ...this isn't some prehistoric fossil that is damn near extinct? THEY ARE STILL SELLING THIS MODEL EVERYWHERE!!!! So, while the operator was nice and listened to my problem, I can hear him rat-a-tat tatting away on his computer and breathing heavy into the phone. This, in some scenarios, could be a sexual segue but in this case, it is most certainly not. So, the summary of the convo is that he doesn't have any adapters and has no idea when an order might be available. I ask what I'm supposed to do in the meantimeand his answer, "I'm sorry, I don't have any answers for you." Well, that sucked even more than the original suck quotient. So, hopefully both Target and Amazon will take the vacuums back. I highly doubt this but I'm a little pissed off with RoyalAppliance/Dirt Devil at the moment. I think I figured out what the "F" in "F-4" stands for ... it may rhyme with "suck moo."