Bests & Worsts Reviews from Amazon

I'm not sure how this is working for some people, but it did not work for me at all. I do have a 2013 generation 7" Kindle Fire HD, but when it is in the case, the case continuously presses the power button. The unit will turn on for about 5 seconds then turn itself off. If I have it powered on before putting it in the case it will immediately begin powering down when inserted. I don't see how they could sell a product like this. I contacted the Kindle support line and they felt that my case must have a manufacturing defect. They sent me a return label and quickly sent me another case. It has the same issue. I contacted Kindle support again and they told me that this issue has been referred to engineering, that they will refund the money for the case if I return it, and that I should buy another product. The support person said that this may be a Kindle hardware or software problem or a problem with the case design, but they don't know yet. They won't tell me the conclusion of the engineering group, so I won't ever know if they re-engineer this case and when it would be safe to buy it again. There don't seem to be a wide range of other options for the current generation Kindle Fire HD, but I guess I'll check out the few that are available.