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Internet Not Available== No support from Netgear: FINALLY FIXED
UPDATE:
It only works if you turn access control off in your router. Then it is fine.
UPDATE:
I got it to work, but nothing in the instructions helped me. If you can get your extender to be seen by your router, then log into the extender using a browser and the extenders IP address as shown in your router. You need to create an account, and then follow the instructions with smart setup or some such. I have a router for my LAN and a Moden for Comcast. My failure described below was with the comcast modem, which is WPS enabled. I succeeded with my old router, which is not WPS enabled. Go figure. I did not try the smart setup stuff in the extender with the comcast modem. Good luck. Watch out for MAC filtering and other stuff.
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Just got it, EX2700. I have an xfinity modem. No WEP security. Went the WPS method. Everything hooked up just like the manual said. I can see my extender when I log onto to xfinity modem as an attached device from my desktop. I can browse the internet with my laptop using the wireless connection to the extender. I CANNOT connect to the internet with my android phone or IPAD with the extender, even though I can log onto the extender with both devices.
I went through the hassle of registering my device on the netgear web site. THERE IS NO SUPPORT AVAILABLE. Just generic advice. Big waste of time.
This is a common problem. Most solutions I have seen published online by unhappy users don't make sense to me.
Awful experience. Last time I buy a netgear product.
June 2018 · Electronics · verified purchase