Bests & Worsts Reviews from Amazon

I want to start off by saying I hardly ever write reviews, unless I think the product is simply so amazing I have to let others know or it was so god awful I hope to steer others away from it. This is a case of the latter. After receiving them, they worked fine for one day and then stopped working. A little background: I ONLY use these headphones at work AT my desk, so there's no chance they fell in water or were stepped on or anything. Here are all the issues I encountered: Could only plug the lightning cord in one way, if you flipped it and inserted it wouldn't recognize the headphones and would play through my iPhone's speakers One earbud stopped working completely The microphone stopped working completely The volume would increase and decrease on it's own