Bests & Worsts Reviews from Amazon

OK, the printer works fine, but just try to contact customer support to ask a simple question. I wasted 90 minutes trying to speak with an actual human, and I'm so damn frustrated I want to throw my printer out the window!. HP may think shuffling me from page to page, asking for more and more information, that I either don't have or can't find, is efficient--but it ain't. Honestly, do they really need my serial number, claim number, etc., just to answer a simple question? Honestly, I feel better having written this. Buy the printer, it's a good one; just don't try to contact customer support, you'll be sorry.