Bests & Worsts Reviews from Amazon

DO NOT BUY. This TV is manufactured by Hisense and not by Toshiba. They just slap on a Toshiba symbol and have licensed to use the Toshiba name. The TV was purchased through Amazon and delivered by Best Buy and after a week it stopped working. Remote started burning through batteries (each battery lasted less than 24 hours) and the TV was not turning on. Called the number on the manual for tech support and was informed that it is a Hisense product and not Toshiba. They said they would send me a remote. After a month of waiting no remote was sent. Called again after two months and again they promised a remote will be sent and no remote ever arrived. Called again - now it is 3 months since I purchased the product, and they informed me that the warranty for the remote is past (3 months for accessories). I then asked them to send a technician to service the tv for it not turning on. They escalated the issue and the supervisor thought it would be cheaper for them to send a remote than a tv technician. Again after a week - no remote. Called for a technician to come and fix the problem. It is now 3.5 months since the defect deflection game being played by Hisense was outrageous. Made no progress with their supervisory team and am not able to get a technician sent out. PLEASE STAY AWAY FROM BUYING THIS PRODUCT FROM AMAZON or BEST BUY. Am disappointed in both these organizations for even promoting this terrible product. Not worth the $450 I spent on it. DO NOT BUY.