Bests & Worsts Reviews from Amazon

I ordered the thirty day supply from the company website to try the product. I love the cleanser! If I was just rating the product it would be five stars easy. The tone of my skin improved, pores are smaller and it looks firmer. I was very happy with the cleanser. The other products didn't wow me. I don't have dry skin and hardly ever use a moisturizer anyway so the other products just don't interest me. The biggest problem I have is the recurring payments and shipments. No where did I see when ordering that I would be inducted into their club, automatically getting a ninety day supply and more money taken out of my account. I received the 90 day supply and called the company. They were nice and sent me a return address label. I sent it back over a week ago. Today I find a second payment for that 90 day kit pending for $46.65 on my Paypal account.I called the company again and all I got was a run around. They said they won't refund me until they get the kit back. But they sent me a return address label with no tracking number on it! And they will continue to bill me until they get the package back and it will be four to six weeks until I get a refund, in the meantime they said if they don't get the package back they will take more money out of my account. NOT ACCEPTABLE!!!! I asked to speak with a supervisor which got me no where! And now waiting to get a call back from her manager. It's like they have their hands in my wallet and I can't get them out! I pointed out over and over that they could avoid upsetting their customers, and dealing with irate customers if they were up front and pointed out the terms clearly when the product was first ordered. I went back to look at the emails. One email, at the bottom in small print mentioned something. I can't find it now. I told them when you pay for it, the information on their billing practices and shipments should be clearly stated. It is not. Good news is that I paid with Paypal and they actually have my back! Which can be rare these days! They canceled the agreement for me, canceled the payment that was made today and opened a claim for the first payment for the kit I didn't want. This has been such a hassle I have no desire to do business with Meaningful Beauty or Guthy Renker. In fact, I want to run in the opposite direction! Not a good way to run a business!